Human Resource Management

Explore essential concepts in Human Resource Management. Learn about HR planning, job evaluation, recruitment, training, compensation, and more. Gain valuable insights into building a productive and ethical workforce for organizational success.

Human Resource Management

1 Human Resource Management- Past, Present and Future

  1. Human Resource Management – Past, Present & Future
  2. Core Elements of HRM
  3. Objectives of HRM
  4. HRM Activities
  5. Roles of HR Managers
  6. Emerging Challenges of HR Managers
  7. Challenges of HRM in Modern Management

2 HRD

  1. The Concept of Human Resource Development
  2. Value-Anchored HRD Processes
  3. HRD System and Sub-systems
  4. Changing Boundaries of HRD
  5. HRD Trends in Asia

3 HR Planning Hospitality Industry

  1. Objectives of Human Resource Planning
  2. concept of Human Resources Planning
  3. Need for Human Resources Planning
  4. Need for Human Resources Planning in Hospitality Industry
  5. Qualitative Dimensions of Human Resources Planning
  6. Micro and Macro Level Scenario of Human Resource Planning in Hospitality Industry

4 Job Evaluation Methods

  1. Job Evaluation Methods and Job Ranking
  2. Job Classification or Grade Description
  3. Point Rating
  4. The Factor of Comparison Method
  5. Recent Developments in Job Evaluation

5 Job Analysis and Job Description

  1. Job Analysis and Related Terms: Definition and Uses
  2. Job Description, Job Specifications and Job Analysis: Linkages
  3. Job Requirements versus Personal Qualities of Job Holder
  4. Information Collection Methods
  5. Design of Job Description
  6. Uses of a Job Description

6 Personal Office- Functions and Operations

  1. Introduction
  2. Characteristics and Objectives of Personnel Management
  3. Functions and Operations of Personnel Management
  4. Organisation of a Personnel Office
  5. Personnel Manager’s Role
  6. Position of Personnel Department in the Organisation

7 Recruitment and Selection

  1. Recruitment –Meaning and Importance
  2. Sources of Recruitment
  3. Methods of Recruitment
  4. Recruitment Process
  5. Recruitment v/s Selection
  6. New Trends in Recruitment
  7. Meaning and Importance of Selection
  8. Steps in Selection Process
  9. Induction

8 Induction and Placement

  1. The Importance of Proper Induction
  2. Induction Process
  3. Induction Programme
  4. Placement
  5. Induction as an Integrated Part of Training

9 Training Development

  1. Defining Training and Development
  2. Training: Need, Benefits and Objectives
  3. Methods Determining Training Needs
  4. Training Policy and Effective Training Programme
  5. Training Methods
  6. Evaluation of Training Programmes
  7. Retraining
  8. Management Development: Needs and Concepts
  9. Management Development: Objectives and Organisational Climate
  10. Management Development: Techniques

10 Motivation and Productivity

  1. Introduction
  2. Issues in Managing People
  3. Hierarchy of Human Needs: Maslow’s Theory
  4. Social Needs and Productivity
  5. Hygiene and Motivators
  6. Creating Proper Motivational Climate

11 Career Planning

  1. What is Career Planning?
  2. Why Career Planning?
  3. Responsibility for Career Planning
  4. Process of Career Planning and Development
  5. Limitations of Career Planning
  6. What makes Career Planning a Success?

12 Employee Counselling

  1. What is counseling?
  2. Need for Counseling
  3. Objectives of Career Counseling
  4. Counseling Functions
  5. Benefits & Pitfalls
  6. Skills and Techniques of the Counselor
  7. Types of Employee Counseling
  8. Career Counseling Session of Employees
  9. Performance Counseling (With Steps & Pre-requisites)

13 Performance Monitoring and Appraisal

  1. What is Performance Appraisal?
  2. Job Performance and Performance Measurement
  3. The Problems of Validity and Reliability
  4. Methods of Appraisal
  5. Making Performance Appraisal More Effective

14 Transfer, Promotion and Reward Poijcies

  1. Need for a Transfer Policy
  2. Types of Transfer
  3. Promotions and Promotion Policy
  4. Reward Policies and Processes
  5. Vehicles for Rewards
  6. Need for Continual Retraining on Transfers or Promotions

15 Disciplinary Issues and Employees’ Grievance Handling

  1. What is Discipline?
  2. Disciplinary Issues
  3. Disciplinary Action
  4. Suspension
  5. Dismissal and Discharge
  6. Retrenchment and Lay Off
  7. What is a Grievance?
  8. Reasons for Grievances
  9. The Discovery of Grievances
  10. How to Handle Grievances?
  11. The Processing of Grievances
  12. Steps in Grievance Handling

16 Compensation and Salary-I Administration

  1. Aims of Salary Administration
  2. Principles of Salary Formulation
  3. Components of Salary Administration and Pay Structure
  4. Salary Structures
  5. Salary Progression
  6. Salary Administration Procedures
  7. Other Allowances

17 HR Information System

  1. Objectives
  2. Introduction
  3. Information: Some Basic Guidelines
  4. Human Resource Information at Macro Level
  5. Human Resource Information at Micro Level
  6. Effective Human Resource Information System: Some Approaches
  7. Why Computerise Personnel Records and Information Systems?
  8. Computer Applications in Human Resource Management: An Overview

18 Human Resource Audit (HRA)

  1. Audit
  2. The Need and Purpose of Formal HRA
  3. Scope of and Approach to HRA
  4. Essential Steps in Process of HRA

19 Gender Sensitivity, Child Labour & Consumer Protection

  1. Position of women in Hospitality and Tourism
  2. Manager’s Responsibilities
  3. What is Sexual Harassment?
  4. Code of Conduct
  5. Conducting Enquiry by the Complaints Committee
  6. Child Labour Human Rights and Consumer Protection