Imagine you’re trying to figure out fair wages for everyone in your organization. You know that a janitor shouldn’t earn the same as a department manager, but how do you systematically determine what each position is truly worth? Enter the Factor Comparison Method-a sophisticated job evaluation technique that not only ranks jobs but also directly assigns monetary values to them. This hybrid approach, developed in the early 20th century, revolutionized how organizations evaluate positions by creating a unique system that compares jobs against carefully selected benchmark positions while simultaneously determining their wage rates.

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The birth of a hybrid solution

In the early 20th century, industrial engineer Eugene Benge was wrestling with the limitations of existing job evaluation methods. He noticed that simple ranking systems were too subjective, while point rating methods, though more systematic, were often disconnected from actual wage-setting processes. His solution? Create a method that would bridge job evaluation and wage determination into one seamless process.

The Factor Comparison Method emerged as an offshoot of point rating systems, but with a crucial twist. Instead of using abstract points, this method uses real money values and compares all jobs against a set of carefully chosen “benchmark” jobs. Think of it as creating a salary ladder where each rung represents actual jobs in your organization, and every other position finds its place by comparing itself to these established benchmarks.

Step 1: Building your foundation with benchmark jobs

The success of the Factor Comparison Method hinges entirely on selecting the right benchmark jobs. These aren’t just any positions-they’re the cornerstone of your entire evaluation system. But what makes a job worthy of benchmark status?

Clear and comprehensive job descriptions: Your benchmark jobs must have crystal-clear descriptions that leave no room for interpretation. If you can’t clearly define what a job entails, how can you use it as a standard for comparison?

Representative across organizational levels: Your benchmarks should span the entire organizational hierarchy. You might choose a filing clerk, administrative assistant, supervisor, and department head to ensure you have reference points at every level.

Universally accepted wage rates: Perhaps most importantly, everyone involved-management, HR, and employees-must agree that these benchmark jobs are paid appropriately. If there’s controversy about a benchmark job’s current salary, it can’t serve as a reliable standard for others.

Typically, organizations select between 10-20 benchmark jobs, ensuring they cover different departments and job levels. These jobs become your “measuring stick” for everything else.

Step 2: Ranking benchmark jobs by critical factors

Once you’ve selected your benchmark jobs, a committee (usually comprising HR professionals, supervisors, and sometimes employee representatives) ranks these jobs according to predetermined factors. Common factors include:

Mental requirements (or mental effort): How much thinking, problem-solving, and decision-making does the job require?

Skill requirements: What level of education, training, or experience is necessary?

Physical requirements (or physical effort): How physically demanding is the position?

Responsibility: What level of accountability comes with the role?

Working conditions: Are there any challenging environmental factors?

For example, if you’re ranking a janitor, nurse, and department manager on “mental requirements,” the department manager would likely rank first, the nurse second, and the janitor third. This ranking process happens independently for each factor, creating multiple ranking lists.

Step 3: Breaking down wages into factor values

Here’s where the Factor Comparison Method gets truly innovative. While the committee is ranking jobs by factors, they also take each benchmark job’s current wage and divide it among the various factors based on how much each factor contributes to the job’s overall value.

Let’s say a supervisor earns $50,000 annually. The committee might allocate this wage as follows:

  • Mental requirements: $20,000 (40%)
  • Skill requirements: $15,000 (30%)
  • Physical requirements: $2,000 (4%)
  • Responsibility: $10,000 (20%)
  • Working conditions: $3,000 (6%)

This process happens for every benchmark job, creating a monetary value for each factor across all benchmark positions.

Reconciling rankings and finalizing your scale

Now comes the moment of truth. You have two sets of rankings: one based on factor importance and another based on monetary allocation. These should align perfectly, but they rarely do initially.

If a job ranks second in “skill requirements” but the monetary allocation suggests it should rank fourth, there’s a discrepancy that needs resolution. The committee must either adjust the money values or re-examine the job content to understand why the rankings don’t match.

Jobs that consistently show irreconcilable differences are eliminated from the benchmark set. This quality control process ensures that your final benchmark scale is rock-solid and internally consistent.

Evaluating all other positions

With your validated benchmark scale in place, evaluating non-benchmark jobs becomes systematic and straightforward. For each position you’re evaluating, you compare it factor-by-factor to your benchmark jobs.

Let’s say you’re evaluating a new “Marketing Coordinator” position:

Mental requirements: Comparing to your benchmarks, this job requires more mental effort than a filing clerk but less than a department manager. It aligns closely with your administrative supervisor benchmark, so it receives that monetary value.

Skill requirements: The position requires specialized marketing knowledge, placing it between your administrative assistant and marketing manager benchmarks. You might interpolate the value or choose the closer match.

This process continues for each factor. The final wage for the Marketing Coordinator is simply the sum of all factor values assigned through these comparisons.

Advantages that make this method shine

The Factor Comparison Method offers several compelling advantages that have kept it relevant for nearly a century:

Systematic yet flexible: Unlike simple ranking methods, it provides a structured approach while allowing for nuanced comparisons between positions.

Tailor-made for your organization: Because it uses your actual jobs as benchmarks, the system is specifically designed for your organizational context, not borrowed from generic industry standards.

Direct wage determination: There’s no need for separate salary surveys or complex conversion formulas-wages are built directly into the evaluation process.

Comprehensive factor analysis: By breaking jobs down into multiple factors, it ensures that all aspects of a position are considered in the evaluation.

Detailed and objective analysis: This method provides a thorough analysis of jobs by breaking them down into specific factors, allowing for more objective comparisons between positions.

Challenges and limitations to consider

Despite its sophistication, the Factor Comparison Method isn’t without drawbacks:

Complexity in application: The method is complex and can be very time-consuming, especially for large organizations with many job roles to evaluate. It requires significant training and expertise to implement correctly.

Difficult to explain: Try explaining to an employee why their job ranks where it does using factor comparisons and monetary allocations. It’s not exactly water cooler conversation.

Requires expertise: This method requires a high level of expertise to identify and weigh the factors correctly. Inaccurate weighting or factor selection can lead to skewed results.

Subjectivity in factor selection: Although it aims to be objective, the selection of factors and the assignment of weights can introduce subjectivity into the process, which might affect the fairness of the results.

Benchmark dependency: The entire system is only as good as your benchmark jobs. If these become outdated or if key benchmarks are eliminated, the whole system may need rebuilding. Maintaining consistency over time can be challenging as job roles and organizational priorities change.

Expensive to implement: The complexity and need for expertise make this method more expensive to implement compared to simpler job evaluation methods.

Is the factor comparison method right for your organization?

The Factor Comparison Method works best in stable organizations with well-defined job structures and a commitment to a systematic approach to compensation. It’s particularly valuable when you need to evaluate many similar positions or when you want your evaluation system closely tied to actual wage-setting.

However, it might not be suitable for rapidly changing organizations, small companies without diverse job levels, or situations where simplicity and ease of explanation are prioritized over systematic precision. Research has shown that companies achieving pay equity through proper job evaluation are more likely to attract the right talent, meet financial goals, and effectively practice innovation.

What do you think? Given the complexity of implementing the Factor Comparison Method, do you believe the benefits of having wages directly integrated into job evaluation outweigh the challenges of managing such a sophisticated system? How might modern technology help address some of the traditional limitations of this method?

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References
  1. https://www.aihr.com/hr-glossary/factor-comparison-method/
  2. https://www.aihr.com/blog/job-evaluation/

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Human Resource Management

1 Human Resource Management- Past, Present and Future

  1. Human Resource Management – Past, Present & Future
  2. Core Elements of HRM
  3. Objectives of HRM
  4. HRM Activities
  5. Roles of HR Managers
  6. Emerging Challenges of HR Managers
  7. Challenges of HRM in Modern Management

2 HRD

  1. The Concept of Human Resource Development
  2. Value-Anchored HRD Processes
  3. HRD System and Sub-systems
  4. Changing Boundaries of HRD
  5. HRD Trends in Asia

3 HR Planning Hospitality Industry

  1. Objectives of Human Resource Planning
  2. concept of Human Resources Planning
  3. Need for Human Resources Planning
  4. Need for Human Resources Planning in Hospitality Industry
  5. Qualitative Dimensions of Human Resources Planning
  6. Micro and Macro Level Scenario of Human Resource Planning in Hospitality Industry

4 Job Evaluation Methods

  1. Job Evaluation Methods and Job Ranking
  2. Job Classification or Grade Description
  3. Point Rating
  4. The Factor of Comparison Method
  5. Recent Developments in Job Evaluation

5 Job Analysis and Job Description

  1. Job Analysis and Related Terms: Definition and Uses
  2. Job Description, Job Specifications and Job Analysis: Linkages
  3. Job Requirements versus Personal Qualities of Job Holder
  4. Information Collection Methods
  5. Design of Job Description
  6. Uses of a Job Description

6 Personal Office- Functions and Operations

  1. Introduction
  2. Characteristics and Objectives of Personnel Management
  3. Functions and Operations of Personnel Management
  4. Organisation of a Personnel Office
  5. Personnel Manager’s Role
  6. Position of Personnel Department in the Organisation

7 Recruitment and Selection

  1. Recruitment –Meaning and Importance
  2. Sources of Recruitment
  3. Methods of Recruitment
  4. Recruitment Process
  5. Recruitment v/s Selection
  6. New Trends in Recruitment
  7. Meaning and Importance of Selection
  8. Steps in Selection Process
  9. Induction

8 Induction and Placement

  1. The Importance of Proper Induction
  2. Induction Process
  3. Induction Programme
  4. Placement
  5. Induction as an Integrated Part of Training

9 Training Development

  1. Defining Training and Development
  2. Training: Need, Benefits and Objectives
  3. Methods Determining Training Needs
  4. Training Policy and Effective Training Programme
  5. Training Methods
  6. Evaluation of Training Programmes
  7. Retraining
  8. Management Development: Needs and Concepts
  9. Management Development: Objectives and Organisational Climate
  10. Management Development: Techniques

10 Motivation and Productivity

  1. Introduction
  2. Issues in Managing People
  3. Hierarchy of Human Needs: Maslow’s Theory
  4. Social Needs and Productivity
  5. Hygiene and Motivators
  6. Creating Proper Motivational Climate

11 Career Planning

  1. What is Career Planning?
  2. Why Career Planning?
  3. Responsibility for Career Planning
  4. Process of Career Planning and Development
  5. Limitations of Career Planning
  6. What makes Career Planning a Success?

12 Employee Counselling

  1. What is counseling?
  2. Need for Counseling
  3. Objectives of Career Counseling
  4. Counseling Functions
  5. Benefits & Pitfalls
  6. Skills and Techniques of the Counselor
  7. Types of Employee Counseling
  8. Career Counseling Session of Employees
  9. Performance Counseling (With Steps & Pre-requisites)

13 Performance Monitoring and Appraisal

  1. What is Performance Appraisal?
  2. Job Performance and Performance Measurement
  3. The Problems of Validity and Reliability
  4. Methods of Appraisal
  5. Making Performance Appraisal More Effective

14 Transfer, Promotion and Reward Poijcies

  1. Need for a Transfer Policy
  2. Types of Transfer
  3. Promotions and Promotion Policy
  4. Reward Policies and Processes
  5. Vehicles for Rewards
  6. Need for Continual Retraining on Transfers or Promotions

15 Disciplinary Issues and Employees’ Grievance Handling

  1. What is Discipline?
  2. Disciplinary Issues
  3. Disciplinary Action
  4. Suspension
  5. Dismissal and Discharge
  6. Retrenchment and Lay Off
  7. What is a Grievance?
  8. Reasons for Grievances
  9. The Discovery of Grievances
  10. How to Handle Grievances?
  11. The Processing of Grievances
  12. Steps in Grievance Handling

16 Compensation and Salary-I Administration

  1. Aims of Salary Administration
  2. Principles of Salary Formulation
  3. Components of Salary Administration and Pay Structure
  4. Salary Structures
  5. Salary Progression
  6. Salary Administration Procedures
  7. Other Allowances

17 HR Information System

  1. Objectives
  2. Introduction
  3. Information: Some Basic Guidelines
  4. Human Resource Information at Macro Level
  5. Human Resource Information at Micro Level
  6. Effective Human Resource Information System: Some Approaches
  7. Why Computerise Personnel Records and Information Systems?
  8. Computer Applications in Human Resource Management: An Overview

18 Human Resource Audit (HRA)

  1. Audit
  2. The Need and Purpose of Formal HRA
  3. Scope of and Approach to HRA
  4. Essential Steps in Process of HRA

19 Gender Sensitivity, Child Labour & Consumer Protection

  1. Position of women in Hospitality and Tourism
  2. Manager’s Responsibilities
  3. What is Sexual Harassment?
  4. Code of Conduct
  5. Conducting Enquiry by the Complaints Committee
  6. Child Labour Human Rights and Consumer Protection